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Full time, continuingExciting opportunity to support the coordination of recruitment eventsBase Salary $73K + 17% superannuationAbout the opportunity The Events Assistant works under the direct guidance of the Events Officer and supports the coordination of recruitment events to meet student recruitment targets. The incumbent will provide support in planning and executing domestic student recruitment events such as Open Day and Info Day, that support the progression of initiatives set out in the Recruitment Strategies. About youprovides event management assistance for Student Recruitmentassists with event data and supports analysis and development of reportsdisplays strong stakeholder management ability across internal and external contactsconfident in working toward competing deadlines and prioritiesable to work as part of a team as well as independently at times or with little supervisionprovides general administrative support for the Domestic Recruitment and Access team.To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus. Sponsorship / work rights for Australia Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. This position is designated as involving child-related work. To undertake or remain in this position, you are required to apply for and obtain a Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012. EEO statement At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds. How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact the HR Service Centre on +61 2 9351 2000 or Riviera Son, Recruitment Operations by email to [email protected] © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role.

2 x Full time, 12 month fixed term roles Excellent opportunity to be valued for your strong administrative skills Base Salary $79,717 + 17% superannuation About the opportunity The Higher Degree by Research Administration Centre (HDRAC) is looking for two highly motivated and self-driven Administrative Officers to join their high performing team. In this role, you will utilize your strong organizational skills to provide support with a wide range of administrative tasks. Your key responsibilities will be to: ensure that high quality and efficient administrative support is provided in a pro-active manner to staff and students support the activities of the centre to ensure optimal service provide additional support in the area of scholarship management and operational support as required respond to a range of enquiries via telephone, email and in person from staff and students About you excellent customer service skills together with well-developed written and verbal communications skills outstanding technical skills, including the ability to enter, manage, maintain and manipulate data with a high level of accuracy and efficiency well-developed interpersonal skills, including the demonstrated ability to work both independently and as part of a team experience in handling enquiries and excellent customer service skills in a strong customer service environment strong problem-solving skills and the ability to use initiative and exercise sound judgement and ability to prioritise workload during busy periods. To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus. Sponsorship / work rights for Australia Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. EEO statement At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds. How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Tooba Fida, Recruitment Operations, by email to [email protected] © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role.

Full time, fixed term until 1st December 2023 Exciting opportunity to be valued for your exceptional administrative skills Base Salary $79,717 + 17% superannuation About the opportunity As the Administration Officer in the International and Domestic Fees teams, you will act as the first point of inquiry for student fees from both internal and external stakeholders. You will be working in a small and collegial team, this role will give you an opportunity to adapt a proactive approach to problem solving and process improvement in relation to student fees. In this role, you will operate in a high volume environment, advising students and stakeholders of fee and payment information and assessing and processing a variety of applications whilst applying relevant legislation, policies and guidelines. Your key responsibilities will be to: provide exceptional administrative support to the team whilst ensuring high quality outcomes respond to a wide range of complex enquiries, including enquiries regarding student fee debt collection, and provide advice to staff, students and visitors resolve fees and scholarship related matters with discretion, tact and diplomacy apply experience and knowledge of university's policies and procedures when communicating with stakeholders and coordinate payment and invoice management of fees and scholarship related processes producing relevant reports for authorization About you has demonstrated experience working in a high volume, customer centric environment demonstrates an ability to solve complex customer inquiries demonstrates a track record of suggesting process improvements in a professional setting is available to work during peak periods, including end of year shut down. To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus. Sponsorship / work rights for Australia Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position. Pre-employment checks Your employment is conditional upon the completion of all roles required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. EEO statement At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds. How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. To be considered for this opportunity, please provide responses to the below questions: 1. Describe a time you were presented with additional tasks with parallel deadlines to your current workload. How did you prioritise your work and what was the outcome? 2. Tell us about a significant problem you've recently had to resolve. How did you get the information you needed to solve it and what was the outcome? If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Tooba Fida, Recruitment Operations by email to [email protected] © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role.

Full time, Fixed-term until 1st December 2023 Handling international student fee inquiries and associated administrative functions Base Salary $91,644 + 17% superannuation About the opportunity We are seeking a Senior Administrative Officer to join the International and Domestic Fees teams and take a senior role in the management of general administrative support and tasks related to the effective, timely and compliant administration of student fees. Working in a small and collegial team, this role will be responsible for responding to complex enquiries, resolving escalated cases, and taking a proactive approach in improving the student experience related to fees. The role requires a constant focus on continuous improvement, a high level of customer service and provide considerable advice and expertise across the University to internal as well as external stakeholders. About you The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Senior Administration Officer who: has the ability to apply initiative, sound judgement and analytical skills in solving problems. has extensive experience in customer service and strong written and verbal communication skills understands policies and interprets policies for application and compliance purposes demonstrates an ability to identify opportunities for change and implement improvements demonstrates experience working in a high-volume environment and producing quality work computer literate and is intermediate or advanced in MS Office Suite To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus. Sponsorship / work rights for Australia Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. EEO statement At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds. How to apply Along with your application, please provide responses to the following questions: Describe a time you dealt with a difficult customer and how you were able to turn them around? Tell us about a time you handled a complex enquiry involving multiple stakeholders. How did you resolve the query and what would you have done differently? Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Tooba Fida, Recruitment Operations by email to [email protected]. © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role.

x2 full time, continuing rolesUtilise your administrative skills to provide operational support to the Student Administration teamsBase Salary $79,717 + 17% superannuationAbout the opportunity The Student Administration Officer will be a member of a shared pool of subject matter experts and operates across the Special Considerations Team within the Student Administration Professional Services Unit. You will be expected to be cross-skilled across all three centralized functional areas and to develop the required level of competencies and expertise to be able to provide compliant, efficient, timely and accurate assessment, processing and resolving requests, applications and complex issues. This is a fast moving, demanding and thoroughly rewarding environment - you will be responding to both simple and complex queries, interpreting policy, processing applications and offering solutions all in an effective, timely and professional manner. Your key responsibilities will be to: provide general administrative services and operational support to the Special Considerations Teamsdeliver daily admin activities and services ensuring that high quality and efficient support is providedrespond to a range of enquiries from internal and external stakeholdersprovide student administration specific services and supportdevelop appropriate organizational knowledge of the rules and regulations to ensure consistencyprocess applications and maintain records and reporting for the workAbout you experience in working in a high-volume environment - this could be from public sector, education or insurance or contact centre backgroundsstrong organisational skills - working to deadlines is second nature and have time management strategies to enable thisexcellent high level communication skills - across all levels, internally and externally, verbal and written, and can make the complex simple in your daily interactionsknowledge of policy interpretation and application or experience in a compliant governance driven work function would be of advantage.To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus. Sponsorship / work rights for Australia Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. EEO statement At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds. How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. Your application must include: A Cover Letter outlining your interest in the role and why you applied.If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Tooba Fida, Recruitment Operations, by email to [email protected] © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role.

Full time, continuing Handling international student fee inquiries and associated administrative functions Base Salary $91K + 17% superannuation About the opportunity We are seeking a Senior Administrative Officer to join the International Fees team and take a senior role in the management of general administrative support and tasks related to the effective, timely and compliant administration of student fees for international students. Working in a small and collegial team, this role will be responsible for responding to complex enquiries, resolving escalated cases, and taking a proactive approach improving the student experience related to fees. This role will also be responsible for processing of tuition fee scholarships and sponsorships and paying the agent commissions. The role requires a constant focus on continuous improvement, a high level of customer service and provide considerable advice and expertise across the University to internal as well as external stakeholders. About you The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Senior Administration Officer who has the ability to apply initiative, sound judgement and analytical skills in solving problems. has extensive experience in customer service and strong written and verbal communication skills understands policies and interprets policies for application and compliance purposes demonstrates an ability to identify opportunities for change and implement improvements demonstrates experience working in a high-volume environment and producing quality work computer literate and is intermediate or advanced in MS Office Suite To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus. Sponsorship / work rights for Australia Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. EEO statement At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds. How to apply Along with your application, please provide responses to the following questions: Describe a time you dealt with a difficult customer and how you were able to turn them around? Tell us about a time you handled a complex enquiry involving multiple stakeholders. How did you resolve the query and what would you have done differently? Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Tooba Fida, Recruitment Operations by email to [email protected]. © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role.

Full time, fixed term role for 12 month rolesExcellent opportunity to join our Shared Service Centre and contribute to the excellent service provided by our HR Service Centre ConsultantsBase salary $79,717, plus 17% SuperannuationAbout the opportunity The HR Service Centre Consultant will provide strong customer service and transactional support and advice in response to Human Resources and other related enquiries from University of Sydney staff and students lodged through multiple channels-namely telephone, email, web, remote and the self-service portal. The HR Service centre consultant will provide responses and advice to HR and other enquiries. Enquiries are to be handled in a professional, accurate and customer-focused manner, and within agreed service timeframes. Your key responsibilities will be to: provide service support, primary focus to respond to Human Resources related enquiriesinvestigate, analyse and resolve HR enquiries using both knowledge base articles and other reference materialsuse the Shared Service Centre ticket management platform to raise tickets for all enquiriesdetermine whether escalations to another team is requiredidentify, nominate and participate in any continual improvement opportunitieswork collaboratively with the team and all other University stakeholdersAbout you: experience handling client enquiries to ensure effective resolutions or escalation to the relevant areaexperience using the ServiceNow or similar incident logging systemsprevious experience working in a shared service environment, preferably within Higher Education entitiesclear and effective communication skillsdemonstrated ability to take initiative and work with a high level of independenceTo keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus. Sponsorship / work rights for Australia Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. EEO statement At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds. How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. If you are a current employee of the University or a contingent worker with access to Workday, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact Sajad Bahram, Recruitment Operations, by email to [email protected] © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role.

Full time, fixed term until 16 July 2023Opportunity to work on University wide marketing communications campaignsBase Salary $100K + 17% superannuationAbout the opportunity The Senior Student Marketing Officer implements all marketing strategies, campaigns, collateral, and tactics to support student marketing goals, and works in close collaboration with Marketing and Communications staff and key University stakeholders, to ensure that marketing communications initiatives are integrated, effective, results driven, and brand aligned. About youunderstanding of international student recruitment marketing trends and the pressures surroundingexperience in developing and executing integrated brand and product marketing communications across a broad range of media channelsfamiliar with report writing post campaigns and optimising campaignsoutstanding interpersonal, written, and verbal communication skillswell-developed project management skills with the capacity to manage competing prioritieshas significant experience building effective stakeholder relationships in a large and complex organisationTo keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus. Sponsorship / work rights for Australia Please note: Visa sponsorship is not available for this position. For a continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident. Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position. Pre-employment checks Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment. EEO statement At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds. How to apply Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page. For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply. For a confidential discussion about the role, or if you require reasonable adjustment or support filling out this application, please contact the HR Service Centre on +61 2 9351 2000 or Riviera Son, Recruitment Operations by email to [email protected] © The University of Sydney The University reserves the right not to proceed with any appointment. Click to view the Position Description for this role.